DOCTORBAGS.SHOP, DOKTERSTASSEN.NL, SPOEDTASSEN.NL, DOKTERSTASSEN.BE, SPOEDTASSEN.BE are domain names / webshops of Multicentive.
As a company and webshop, Multicentive processes data from customers and consumers who, by purchasing a product or service, make use of the possibilities of Multicentive. Both this customer and the consumer are of great value to Multicentive. Ensuring a careful and in addition secure processing of the data of the customer and the consumer, in particular personal data, is therefore of great importance for Multicentive.
Personal data processed by Multicentive
Multicentive processes personal data about you because you use the Multicentive webshop and because you have provided this information yourself to Multicentive. Below is an overview of the personal data processed by Multicentive:
If you, as a customer, use the activities of Multicentive, the following personal data will be processed:
- Company Name;
- Your first and last name;
- Your address details;
- Your phone number;
- Your email address;
- Your payment details (eg bank account number or credit card number);
- Information about the product or service that you have purchased;
Other personal data that you actively provide, for example in correspondence and by telephone.
If you use the website (s) of Multicentive, such as McFermoir.nl, no personal data will be processed.
Does Multicentive process special and / or sensitive personal data?
Unlike the processing of payments and shipments, the website (s) and services of Multicentive do not focus on activities for which the processing of special and / or sensitive personal data is necessary. Multicentive therefore requests that you do not provide this information. Furthermore, Multicentive does not in any way intend to collect data about website visitors. Personal data will not be enhanced to third parties.
Multicentive respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We only use your data to make the orders to you as quickly and easily as possible.
We do not keep any unique personal data (for example your name, e-mail address or similar), unless you choose to do so by registering with our webshop for registering (login).
If you do not want this then there is a possibility at Multicentive to order as a "guest" (Order without permanent registration - AVG). Your invoice and shipping details will be requested during the checkout process. When you make a purchase without logging in, we use a retention period of a maximum of twelve (12) months after purchase in order to be able to handle any service requests.
How long does Multicentive store your personal data?
Multicentive does not store your personal data longer than the mandatory statutory period or, if such mandatory statutory period does not apply, is no longer than strictly necessary for the realization of the objectives for which your personal data have been obtained.
Sharing personal data with third parties
Multicentive shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.
Does Multicentive analyze your website visit?
Multicentive only uses functional cookies. A cookie is a small text file that is stored in the browser of your equipment such as a computer, tablet or smartphone when you first visit the website (s) of Multicentive. Multicentive uses cookies only with a purely technical functionality. These cookies ensure that the website works properly and, for example, you can remember your preferred settings, allowing Multicentive to optimize the website (s). Multicentive does NOT use analytical cookies.
Your rights, among other things, delete data
You have the right to view, correct, limit or delete the personal data that Multicentive processes from you, unless Multicentive can not grant these rights on the basis of a legal obligation. After logging in to Multicentive webshop you can apply all changes and deletions to your data in your customer page (account).
If you need help with this, you can send your request for inspection, correction, restriction or removal to info@multicentive.com. Multicentive does, however, like to establish in advance that this request originates from you. Multicentive asks you to send a copy of your ID with the request. Please make sure that in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) have been made black. This way you protect your privacy. Multicentive will then respond to your request as soon as possible, but in any case within fourteen working days.
Secure ordering
Entering your data is protected by an SSL (Secure Socket Layer) protocol. This can be seen at the "HTTPS" at the beginning of the URL and ensures that the message flow is encrypted and only known to your computer and us. This prevents others from intercepting your data as you enter them. Your data is stored in an extra secure environment with, among other things, multiple Firewalls.
Secure payment
Payments via iDEAL & credit cards are carried out on a secure server of payment provider Mollie. This can be recognized by the lock at the top of the page bar in the browser and is activated automatically as soon as payment details have to be entered.
The privacy statement of Mollie can be viewed at www.mollie.nl.
Data protection
If, in spite of the above, you suspect that your data is not properly secured, you think that your personal data has been misused or you believe that proper processing of personal data is insufficiently guaranteed by Multicentive, please send an e-mail to info@multicentive.com.
Maarssen, May 1, 2018