How can I exchange or return?

It may happen that your purchase is not quite what you expected. Items that you have purchased through our webshop can therefore always be exchanged or returned within 2 weeks after receipt of the article. When you return an order to us, you must first inform us of this. This can be done by telephone (+31346832104) or by email (info@doctorbags.shop).

Please return the packing slip when returning the goods so that we know who the shipment originated from. Do this within 2 weeks after you receive the item. Of course we can only take back undamaged and unused articles.

We will transfer to you the amount of the item including the shipping costs made by us within 14 working days after we have received the item in good condition. Any shipping costs incurred for the return will not be reimbursed by us.

Return address
You can return your order to:

Doctorbags.shop
Abel Tasmanlaan 5
3603 GC Maarssen
The Netherlands

Return shipments are at the risk of the buyer. This means that Doctorbags.shop is not liable for damage or loss of products sent by you. So make sure you always have a shipping receipt if you send something back. You can also hand in the article in Maarssen (Netherlands) by appointment.